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Job Description:
- Receive a list of customers whose loans are due or overdue for a long period of time.
- Inform customers about the loan status, remind customers to pay to avoid bad debt
- Guide customers on payment methods
- Update customer information to the system
- Report directly to the Manager when there are any arising cases
Working location:
- 144 Cong Hoa, Tan Binh, Ho Chi Minh City
Working hours:
- From 8:30 am to 6:00 pm, lunch break from 12:00 pm to 1:30 pm.
- 1 day off per week, not fixed, register with the manager
- Labor contract 12 months (including 2 months of probation with 100% salary)
Applicant requirements:
- Female/Male, 18 – 35 years old
- Minimum high school (required with a degree)
- No experience required
- Easy-to-hear voice
- Priority given to candidates with Call Center experience
- Polite attire
- Ensure good health for work
- No bad debt
Income & Benefits:
- Average income > 12 million/month (basic salary 6,000,000 – 7,000,000 VND depending on debt group + meal allowance 40k/day after probation + bonus)
- Full participation in social insurance, health insurance, Bao Viet insurance from the first month of work
- Trained in professional skills
- Training & testing upon acceptance, and on-the-job training with salary as if working
- Opportunities for career development and advancement
- 15 Annual leave, holidays according to regulations
- Working equipment provided
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Apply for position: Customer Support Staff