Customer Service & Order Tracking Specialist
Job Description:
- Contact and communicate with customers from the company-provided database to offer and consult on milk products for parents.
- Provide customer care and address their inquiries.
- Gather additional customer information to increase sales.
- Ensure daily, weekly, and monthly sales targets are met.
Workplace:
- The Orbital Building, Quang Trung Software City, Tan Chanh Hiep Ward, District 12.
Working Hours:
- Administrative hours from Monday to Saturday, 8:00 AM to 6:30 PM (including a 1-hour lunch break and a 1-2 hour daily coaching session).
- Overtime of 30 minutes to 1 hour per day may be required if daily KPIs are not met.
- Note: This overtime is unpaid and is considered a responsibility to meet the daily KPI.
Candidate Requirements:
- Age: 18 – 40 years old.
- Education: At least junior high school or high school graduate.
- Experience: Minimum experience in sales, consulting, telesales, customer care, call center, or business is required. Candidates without experience must be quick-witted, have excellent communication skills, and have a passion for earning money and consulting.
- Skills: Quick, good at communication, disciplined, and able to work under high pressure.
- Voice: Clear, fluent, confident, and easy to listen to. No stuttering, lisping, or strong regional accents.
- Attitude: Hardworking, resilient, and willing to work under pressure. Must be eager to earn money and not be afraid of a job with KPIs/targets.
Salary & Benefits:
SALARY: 9,000,000 – 30,000,000 VND/month.
Inside:
- Fixed Salary: 6,750,000 – 7,000,000 VND, which is stable and non-deductible.
- Performance Bonus: Up to 28,000,000 VND.
- During the 2-month probation period, you will receive 100% of your fixed salary and any commissions earned. Salary is calculated from the first day of training.
Other Benefits:
- Full insurance coverage (Social Insurance, Health Insurance, Unemployment Insurance).
- 24/7 accident insurance.
- 13th-month salary.
- 14 days of annual leave.
- Annual health check-up.


