{"id":1156,"date":"2025-11-07T09:40:23","date_gmt":"2025-11-07T02:40:23","guid":{"rendered":"https:\/\/www.nguyenannamcorp.com\/?post_type=tuyen-dung&#038;p=1156"},"modified":"2025-11-07T09:40:23","modified_gmt":"2025-11-07T02:40:23","slug":"risk-and-compliance-officer-e-commerce","status":"publish","type":"tuyen-dung","link":"https:\/\/www.nguyenannamcorp.com\/en\/job\/risk-and-compliance-officer-e-commerce","title":{"rendered":"Risk and Compliance Officer \u2013 E-commerce"},"content":{"rendered":"<p data-start=\"126\" data-end=\"147\"><strong data-start=\"126\" data-end=\"147\">Responsibilities:<\/strong><\/p>\n<ul data-start=\"148\" data-end=\"835\">\n<li data-start=\"148\" data-end=\"271\">\n<p data-start=\"150\" data-end=\"271\">Review documents, verify products, and whitelist product categories for sellers before they are listed on the platform.<\/p>\n<\/li>\n<li data-start=\"272\" data-end=\"382\">\n<p data-start=\"274\" data-end=\"382\">Monitor transactions and identify potential violations or fraudulent activities based on given guidelines.<\/p>\n<\/li>\n<li data-start=\"383\" data-end=\"480\">\n<p data-start=\"385\" data-end=\"480\">Handle, clarify, and support issues related to platform policies and seller violation points.<\/p>\n<\/li>\n<li data-start=\"481\" data-end=\"619\">\n<p data-start=\"483\" data-end=\"619\">Review and resolve complaints from both sellers and buyers, including cases involving product removal or temporary account suspension.<\/p>\n<\/li>\n<li data-start=\"620\" data-end=\"744\">\n<p data-start=\"622\" data-end=\"744\">Investigate reports, appeals, and complaints from internal departments by checking related products, orders, or sellers.<\/p>\n<\/li>\n<li data-start=\"745\" data-end=\"835\">\n<p data-start=\"747\" data-end=\"835\">Ensure all assigned tasks are completed on time (SLA, AHT) and meet quality standards.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"837\" data-end=\"932\"><strong data-start=\"837\" data-end=\"855\">Work Location:<\/strong><br data-start=\"855\" data-end=\"858\" \/>Saigon Centre \u2013 Tower 2, 67 Le Loi Street, Saigon Ward, Ho Chi Minh City<\/p>\n<p data-start=\"934\" data-end=\"1020\"><strong data-start=\"934\" data-end=\"952\">Working Hours:<\/strong><br data-start=\"952\" data-end=\"955\" \/>9:00 AM \u2013 6:00 PM<br data-start=\"972\" data-end=\"975\" \/>Two days off per week (Saturday and Sunday)<\/p>\n<h3 data-start=\"1027\" data-end=\"1048\"><strong data-start=\"1031\" data-end=\"1048\">Requirements:<\/strong><\/h3>\n<ul data-start=\"1049\" data-end=\"1545\">\n<li data-start=\"1049\" data-end=\"1078\">\n<p data-start=\"1051\" data-end=\"1078\">College degree or higher.<\/p>\n<\/li>\n<li data-start=\"1079\" data-end=\"1183\">\n<p data-start=\"1081\" data-end=\"1183\">Proficient in English (listening, speaking, reading, and writing) \u2014 equivalent to level B1 or above.<\/p>\n<\/li>\n<li data-start=\"1184\" data-end=\"1247\">\n<p data-start=\"1186\" data-end=\"1247\">Available for full-time work (no study schedule conflicts).<\/p>\n<\/li>\n<li data-start=\"1248\" data-end=\"1367\">\n<p data-start=\"1250\" data-end=\"1367\">At least 2 years of experience in risk management, compliance control, or data analysis in the e-commerce industry.<\/p>\n<\/li>\n<li data-start=\"1368\" data-end=\"1492\">\n<p data-start=\"1370\" data-end=\"1492\">Strong analytical and reasoning skills, with the ability to make sound decisions based on regulations and provided data.<\/p>\n<\/li>\n<li data-start=\"1493\" data-end=\"1545\">\n<p data-start=\"1495\" data-end=\"1545\">Proficient in Microsoft Office and web browsers.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1552\" data-end=\"1584\"><strong data-start=\"1556\" data-end=\"1584\">Compensation &amp; Benefits:<\/strong><\/h3>\n<ul data-start=\"1585\" data-end=\"1999\">\n<li data-start=\"1585\" data-end=\"1634\">\n<p data-start=\"1587\" data-end=\"1634\">Salary: 12,000,000 \u2013 13,500,000 VND per month<\/p>\n<\/li>\n<li data-start=\"1635\" data-end=\"1657\">\n<p data-start=\"1637\" data-end=\"1657\">13th-month salary.<\/p>\n<\/li>\n<li data-start=\"1658\" data-end=\"1717\">\n<p data-start=\"1660\" data-end=\"1717\">Annual salary review and clear career advancement path.<\/p>\n<\/li>\n<li data-start=\"1718\" data-end=\"1787\">\n<p data-start=\"1720\" data-end=\"1787\">Full participation in social, health, and unemployment insurance.<\/p>\n<\/li>\n<li data-start=\"1788\" data-end=\"1833\">\n<p data-start=\"1790\" data-end=\"1833\">Holiday and festival gifts for employees.<\/p>\n<\/li>\n<li data-start=\"1834\" data-end=\"1870\">\n<p data-start=\"1836\" data-end=\"1870\">Annual team-building activities.<\/p>\n<\/li>\n<li data-start=\"1871\" data-end=\"1935\">\n<p data-start=\"1873\" data-end=\"1935\">Fully equipped working facilities (computer\/phone provided).<\/p>\n<\/li>\n<li data-start=\"1936\" data-end=\"1999\">\n<p data-start=\"1938\" data-end=\"1999\">Pre-employment training on procedures and essential skills.<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Responsibilities: Review documents, verify products, and whitelist product categories for sellers before they are listed on the platform. Monitor transactions and identify potential violations or fraudulent activities based on given guidelines. Handle, clarify, and support issues related to platform policies and seller violation points. Review and resolve complaints from both sellers and buyers, including cases&#8230;<\/p>\n","protected":false},"featured_media":951,"template":"","vi-tri":[184,189],"nganh-nghe":[],"dia-diem":[8],"cap-bac":[231],"hinh-thuc":[249],"kinh-nghiem":[252],"muc-luong":[320],"class_list":["post-1156","tuyen-dung","type-tuyen-dung","status-publish","has-post-thumbnail","hentry","vi-tri-administrative-staff","vi-tri-human-resources-staff","dia-diem-ho-chi-minh-city","cap-bac-staff","hinh-thuc-full-time","kinh-nghiem-2-3-years","muc-luong-12-14-m"],"_links":{"self":[{"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/tuyen-dung\/1156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/tuyen-dung"}],"about":[{"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/types\/tuyen-dung"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/media\/951"}],"wp:attachment":[{"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/media?parent=1156"}],"wp:term":[{"taxonomy":"vi-tri","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/vi-tri?post=1156"},{"taxonomy":"nganh-nghe","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/nganh-nghe?post=1156"},{"taxonomy":"dia-diem","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/dia-diem?post=1156"},{"taxonomy":"cap-bac","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/cap-bac?post=1156"},{"taxonomy":"hinh-thuc","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/hinh-thuc?post=1156"},{"taxonomy":"kinh-nghiem","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/kinh-nghiem?post=1156"},{"taxonomy":"muc-luong","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/muc-luong?post=1156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}