{"id":1126,"date":"2025-10-17T09:27:08","date_gmt":"2025-10-17T02:27:08","guid":{"rendered":"https:\/\/www.nguyenannamcorp.com\/?post_type=tuyen-dung&#038;p=1126"},"modified":"2025-10-17T09:27:08","modified_gmt":"2025-10-17T02:27:08","slug":"customer-care-english","status":"publish","type":"tuyen-dung","link":"https:\/\/www.nguyenannamcorp.com\/en\/job\/customer-care-english","title":{"rendered":"Customer Care &#8211; English"},"content":{"rendered":"<h3>Job Description:<\/h3>\n<ul>\n<li>Receive customer information on the e-commerce platform via phone, text message and email.<\/li>\n<li>Support and resolve customer inquiries and complaints.<\/li>\n<li>Guide customers to use promotional programs, free shipping from the e-commerce platform to enhance the shopping experience.<\/li>\n<li>Update information and related reports to the system.<\/li>\n<li>Perform other tasks as assigned by the Manager.<\/li>\n<\/ul>\n<h3>\nWorking location:<\/h3>\n<ul>\n<li>10th Floor &#8211; SCETPA Building, 19 Cong Hoa, Tan Binh District, Ho Chi Minh City.<\/li>\n<\/ul>\n<h3>Working hours:<\/h3>\n<ul>\n<li>Rotate shifts 8 hours\/day from 7:00 &#8211; 22:00 and work 6 days\/week, off 1 day any week<\/li>\n<\/ul>\n<h3>Candidate requirements:<\/h3>\n<ul>\n<li>High school graduate.<\/li>\n<li>Can work full-time (not tied to school schedule).<\/li>\n<li>At least 6 months of experience in customer service: customer care, telesales, consulting, &#8230;<\/li>\n<li>Priority is given to candidates with experience in e-commerce<\/li>\n<\/ul>\n<h3>Income &amp; Benefits:<\/h3>\n<ul>\n<li>Basic salary 8,000,000 VND\/month + KPIs bonus (500,000 &#8211; 2,000,000 VND\/month).<\/li>\n<li>Monthly salary<\/li>\n<li>Salary increase once a year, clear promotion path.<\/li>\n<li>Full participation in insurance regime: Social insurance, health insurance<\/li>\n<li>Gifts for employees on holidays and Tet.<\/li>\n<li>Annual team building activities.<\/li>\n<li>Fully equipped with working equipment (computer\/phone).<\/li>\n<li>Vocational and skills training before starting work.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Job Description: Receive customer information on the e-commerce platform via phone, text message and email. Support and resolve customer inquiries and complaints. Guide customers to use promotional programs, free shipping from the e-commerce platform to enhance the shopping experience. Update information and related reports to the system. Perform other tasks as assigned by the Manager&#8230;.<\/p>\n","protected":false},"featured_media":951,"template":"","vi-tri":[183],"nganh-nghe":[204],"dia-diem":[8],"cap-bac":[231],"hinh-thuc":[241],"kinh-nghiem":[254],"muc-luong":[260],"class_list":["post-1126","tuyen-dung","type-tuyen-dung","status-publish","has-post-thumbnail","hentry","vi-tri-customer-support-staff","nganh-nghe-customer-service","dia-diem-ho-chi-minh-city","cap-bac-staff","hinh-thuc-part-time","kinh-nghiem-under-1-year","muc-luong-10-15-m"],"_links":{"self":[{"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/tuyen-dung\/1126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/tuyen-dung"}],"about":[{"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/types\/tuyen-dung"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/media\/951"}],"wp:attachment":[{"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/media?parent=1126"}],"wp:term":[{"taxonomy":"vi-tri","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/vi-tri?post=1126"},{"taxonomy":"nganh-nghe","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/nganh-nghe?post=1126"},{"taxonomy":"dia-diem","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/dia-diem?post=1126"},{"taxonomy":"cap-bac","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/cap-bac?post=1126"},{"taxonomy":"hinh-thuc","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/hinh-thuc?post=1126"},{"taxonomy":"kinh-nghiem","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/kinh-nghiem?post=1126"},{"taxonomy":"muc-luong","embeddable":true,"href":"https:\/\/www.nguyenannamcorp.com\/en\/wp-json\/wp\/v2\/muc-luong?post=1126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}